TradeEdge Support
Need help with TradeEdge or TradeEdge Companion? This page covers account access, Apple Health synchronization, billing questions, and data requests.
TradeEdge Companion
TradeEdge Companion connects supported Apple Health information to your personal TradeEdge journal.
If health information is not syncing:
Open TradeEdge Companion and confirm that TradeEdge Connected appears.
Confirm that Apple Health Connected appears.
Make sure TradeEdge Companion has permission to access the supported Health information in your iPhone's Health settings.
Tap Refresh Health Data.
Tap Sync to TradeEdge if a manual synchronization is needed.
Background synchronization is controlled by iOS, so synchronization timing may vary.
Account Access
If you cannot access your TradeEdge account, include the email or account identity associated with TradeEdge when contacting support. Never send your password.
Billing
Standalone TradeEdge subscriptions are managed through our authorized billing provider. If you have a billing or subscription issue, contact support and include the email associated with the purchase.
Privacy and Data Requests
You may contact us to request assistance with your personal information, synchronized health information, account data, export requests, or account deletion.
Revoking Apple Health permission stops future access to the affected HealthKit information. If you also want previously synchronized health information removed from TradeEdge, submit a deletion request.
Contact Support
Email: [tradeedge@yeudytrades.com]
Please include:
• A brief description of the problem
• Whether you're using TradeEdge or TradeEdge Companion
• Your device and iOS version when relevant
• Screenshots of the issue when helpful
Please do not include passwords, payment-card numbers, or other sensitive credentials.
TradeEdge
TradeEdge is a trading journal and performance-review platform. TradeEdge does not execute trades or provide brokerage or medical services.
Yields with Yeudy LLC
TradeEdge Support
Need help with TradeEdge or TradeEdge Companion? This page covers account access, Apple Health synchronization, billing questions, and data requests.
TradeEdge Companion
TradeEdge Companion connects supported Apple Health information to your personal TradeEdge journal.
If health information is not syncing:
Open TradeEdge Companion and confirm that TradeEdge Connected appears.
Confirm that Apple Health Connected appears.
Make sure TradeEdge Companion has permission to access the supported Health information in your iPhone's Health settings.
Tap Refresh Health Data.
Tap Sync to TradeEdge if a manual synchronization is needed.
Background synchronization is controlled by iOS, so synchronization timing may vary.
Account Access
If you cannot access your TradeEdge account, include the email or account identity associated with TradeEdge when contacting support. Never send your password.
Billing
Standalone TradeEdge subscriptions are managed through our authorized billing provider. If you have a billing or subscription issue, contact support and include the email associated with the purchase.
Privacy and Data Requests
You may contact us to request assistance with your personal information, synchronized health information, account data, export requests, or account deletion.
Revoking Apple Health permission stops future access to the affected HealthKit information. If you also want previously synchronized health information removed from TradeEdge, submit a deletion request.
Contact Support
Email: [tradeedge@yeudytrades.com]
Please include:
• A brief description of the problem
• Whether you're using TradeEdge or TradeEdge Companion
• Your device and iOS version when relevant
• Screenshots of the issue when helpful
Please do not include passwords, payment-card numbers, or other sensitive credentials.
TradeEdge
TradeEdge is a trading journal and performance-review platform. TradeEdge does not execute trades or provide brokerage or medical services.
Yields with Yeudy LLC